Senior Booking Officer
Job Location: Tiruchirappalli
Job Eligibility: Bachelors degree or Postgraduate degree
Experience: 2 - 5 Year
Job Description: A Senior Booking Officer in
tours and travels is responsible for managing complex travel arrangements,
coordinating with various vendors, and ensuring smooth operations. Key
responsibilities include processing bookings, negotiating rates, managing
client inquiries, and resolving issues efficiently.
Key Responsibilities
- Proficiency in booking software.
- Excellent communication, interpersonal and problem-solving skills in Customer service.
- Understanding of travel products, destinations, services and regulations in Travel industry knowledge.
- Ability to manage multiple bookings, prioritize tasks and meet deadlines in Organizational skills.
- Attention to detail Accuracy in booking and processing travel arrangements.
- Ability to manage time effectively and meet productivity standards.
- Ability to work collaboratively with colleagues and other departments in Teamwork.
Key Skills
- Booking and reservation systems: Proficiency in booking.
- Customer service: Excellent communication, interpersonal and problem-solving skills.
- Travel industry knowledge: Understanding of travel products, destinations, services and regulations.
- Ability to manage multiple bookings, prioritize tasks and meet deadlines.
- Attention to detail: Accuracy in booking and processing travel arrangements.
- Time management: Ability to manage time effectively and meet productivity standards.
- Teamwork: Ability to work collaboratively with colleagues and other departments.
Education
- Degree in Travel and Tourism: Bachelor's degree in Travel and Tourism, Hospitality, or related field.
- Diploma in Travel and Tourism: Diploma in Travel and Tourism, Hospitality, or related field.
- Certified Travel Associate (CTA): Certification from organizations like The Travel Institute.
- Certified Travel Counselor (CTC): Advanced certification for experienced travel professionals.
Industry Type: Travel & Tourism
Employment Type: Full Time
